Security Policy

 

It is Birch Music Online’s e-commerce policy never to capture or store any bank card details belonging to our customers within our own systems: all transactions that take place on our website is handled by our payment provider PayPal. Should you have any queries relating to online payments, we would encourage you to contact birchmusiconline@gmail.com - quoting your Transaction Reference Number in any communication.

Privacy

Birch Music Online is committed to keeping the personal details of its visitors and customers private and secure.
We will not sell or share your personal details with unrelated third parties, partners or affiliates, without explicitly asking for your consent in advance.
The type of information we will collect about you includes your name​ and email address

 

We use the personal information you give us for the following purposes to contact you about the status of your order;​ The personal information which we hold will be held securely in accordance with our internal security policy and the law. If you have any questions about Birch Music Online's privacy policy please email them to birchmusiconline@gmail.com

Formats

Digital downloads that can be viewed and printed, are available as Adobe Acrobat PDF files. If you find that you can not view the contents of the file, just download and install the free Adobe Acrobat Reader software.

All of our products are supplied as a bundle of individual files, that are combined into a "zip" file. You should be able to open and "unzip" the individual PDF files for subsequent viewing and printing. Your downloads will be accessible immediately after payment using your credit or debit card, along with an emailed link that will last for 30 days.

Copyright

When you buy downloads from Birch Music Online you are purchasing music that is protected under copyright law.
The music is intended for your own use only, and must not be duplicated, copied or passed to anyone else.
You may print the music out onto paper as required, and/or use it on-screen on any electronic device, but only for your own use.

Returns Policy

The sheet music and audio materials offered and digitally delivered by Birch Music Online are deemed to be 'Services' for the purposes of the Consumer Protection (Distance Selling) Regulations 2000. Because of the nature of the Services offered on Birch Music Online, you agree not to exercise any right of return or cancellation concerning:

• The supply of Services which execution has already started (i.e Download has commenced).

• The supply of goods which cannot be returned because of their nature.

• The supply of software you downloaded prior to the commencement of a Download (or acquisition of any goods).

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